Herne Hill – Re-building A Community

In August 2013, a burst Thames Water mains pipe caused devastating floods in the Herne Hill area of South London. Local businesses were destroyed and many were forced to close their doors due to the damage caused to premises and stock. A once vibrant and flourishing area faced a long road to recovery and morale was low.

It has been almost two years since the flood and those businesses that did survive have worked hard to re-establish themselves. Now, a compensation fund provided by Thames Water is allowing the community to set about re-building the area. A dedicated team of volunteers are working closely with the fund administrators, putting together a series of initiatives to help restore the sense of positivity and excitement to the streets of Herne Hill.

Along Half Moon Street – the area most severely hit by the flooding – lights now twinkle on a huge tree, illuminating the evenings for passers-by. It marks the re-launch of the street and the spirit and resilience of the vendors there. A proposed PR initiative is underway with the aim of creating online profiles for local businesses and directing people to them. Plans are afoot to design a destination art installation for the area, and possibly a light or signage installation for the railway bridge at the heart of Herne Hill; these plans will unfold over the next few months.

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Already, the streets of Herne Hill are lined with raised lamppost banners – the first of the initiatives to be implemented and one which has already created a notable buzz in the area and a sense of pride and innovation in the locals.

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Bay Media collaborated with Herne Hill on this campaign resulting in the recent unveiling of 68 banners on major routes into the area, highlighting Herne Hill’s rejuvenation and the sense of determination in the local business community. The series of 68 banners feature 18 designs and were designed by local designer Ed Povey from Place in Print, in conjunction with local traders and the Herne Hill Forum.


We spoke with Lucy Reynolds, a volunteer for Herne Hill, about how she got involved and how the project is going so far:


What is your background?

  • My background is in community development and regeneration – I have ten years of experience as a management consultant and project manager, working on a range of projects, from reviving the Whitecross Street Market (one of London’s oldest and longest street markets), to helping businesses apply for shop front restoration grants, to running community consultation and engagement events. My focus is on bringing communities together to make thriving places out of inner city spaces.

 Why did you decide to get involved in the Herne Hill revival project/Herne Hill forum generally?

  • I have volunteered for the HHF for four years and was drawn to get involved because I had seen the fantastic work that they do in the area and wanted to get stuck in and give something back to the community. 6 months ago, my role as a volunteer became more formal, and I started to work for the Forum on a part time basis. This has given me the capacity needed to keep a huge number of projects moving locally.

What is the purpose of the raised lamppost banner campaign for Herne Hill?

  • We are hoping to significantly boost local business, by attracting new customers to the area and creating a buzz as the banners go up. To support this, we are running a ‘win a banner’ competition where you can go into a draw to take home a Herne Hill banner of your own, if you can identify all of the local retailers represented on the ‘Independent Businesses’ banner. We want to encourage people to engage with the banners, and to recognise how much Herne Hill has to offer as a result, encouraging people to shop locally and support the local community.

Why did you decide on lamppost banners?

  • Banners create immediate impact, and give us the opportunity to get coverage throughout Herne Hill – we have 8 key shopping areas we wanted to promote using the banners – they gave us the opportunity to create coverage at scale and to introduce a consistent and highly visible branding that unites all the different streets in Herne Hill.

What has the feedback been like so far?

  • Feedback has been amazingly positive, with lots of people commenting on how beautiful they look and the impact they have created throughout Herne Hill


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This is a success story for an area devastated by disaster and, more importantly, a story of how collaboration, creativity and positivity can help re-build a community and restore the vibrancy and sparkle that was temporarily lost.