Who are we?
We are Bay Media Ltd. Our address is 18-19 Deane House Studios, Greenwood Place, London, NW5 1LB. You can contact us by post at the above address, by email at firstname.lastname@example.org or by telephone on +44 (0)208 343 2525.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
How we use your information
When you use our website
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name and email address.
We will read your message and normally respond to you either via telephone or via email. We may ask for your consent to retain your information in our CRM system in order to send you further information that we think may be of interest to you. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
Our Customer Relationship Management (CRM) system is hosted by Salesforce. We have a contractual agreement with Salesforce that commits them to providing an appropriate level of safeguards for your personal data.
We do not use the information you provide to make any automated decisions that might affect you.
CRM records are kept for three years after the last contact with you.
Your rights as a data subject
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.
Your right to complain
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
Information Commissioner’s Office
What are cookies?
Cookies are small text files that can be used by websites to make a user’s experience more efficient
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your consent.
You can find out more about cookies at www.allaboutcookies.org.
What type of cookies we use and why
Our cookies serve various purposes, detailed specifically below;
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. Our website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Our site uses Google Analytics, one of the most widespread and trusted analytics solution on the web. For more information on Google Analytics cookies, see the official Google Analytics page.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
The specific cookies we use in this website are listed below
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How do I manage cookies?
You can manage your cookies preferences by clicking ‘Manage consent‘ and enabling or disabling the cookie categories on the popup according to your preferences.
Internet browsers normally accept cookies by default. However, most browsers let you turn off either all or third-party cookies. What you are able to do depends on which browser you are using. However, please be aware that this may impair or limit your ability to use our website. The option to do this is usually found in the options, settings or preferences menus of your browser or mobile device.
You may opt-out of Google’s analytics cookies by visiting Google’s opt-out page – https://tools.google.com/dlpage/gaoptout Click on the links below to find out how to change your cookie settings in:
Get in touch with our experienced team.